Culture fit, in your own words

Wrote the book Don't Think, Change — about how teams build psychological safety to make change feel like home, not threat. I help squads become places people want to belong to.

Hack-Week wins, the Real Time Decision Engine, and the Disaster Response Hub launched under pressure during major weather events — I lean into the hard problem, not around it.

Volunteer experience lead at Product Aotearoa Conference; co-host of PM Insights Weekly. I build the craft community I want to work inside.

Discovery-first culture at IAG took average handling time down 75% and lifted online claim lodgement 20%+ via Westpac & BNZ partners — outcomes customers actually felt.